IT Technician at High-Growth IT Startup Cascade is a rapidly-growing MSP (managed service provider), offering tech services in the Bay Area, Los Angeles, and beyond. We provide a world-class service to high-end clients in the Financial Services industry. About the role: We're looking for a new team member who can use their technical and customer service skills to impress our client’s most critical users, learn and advance quickly, be hyper reliable & responsible, and play a key role in our company's growth. This opening is for a technician who is comfortable working on-site with VIP users in the Bay Area and remotely assisting these same VIPs during their travel. We’re looking to provide an above market compensation package for the highest level of customer service, reliability, and flexibility, so only candidates who are highly confident of their ability to provide white-glove service should apply. We are looking for someone with: Exceptional customer service skills, including a clear communication style, very high reliability, and full ownership of all issues to complete resolution. Demonstrable experience supporting Mac OS workstations. (PC experience is a plus) A passion for developing hard and soft skills and career advancement. Ownership and leadership character traits. Ticketing system organization and upkeep experience. The ability to be receptive and action-oriented in response to constructive feedback. A calm and focused demeanor in high-pressure situations. Strong professional and technical communication skills (both written and verbal). At least 7 years of help desk experience with evidence of growth At least moderate networking knowledge (DHCP, DNS, VPN, teleworker connectivity issues). Experience with Jamf Pro or other MDM platforms. Optional experience supporting audio/video systems (Creston, Savant, etc.) Basic understanding of bash and/or Power-shell scripting is a plus. Some responsibilities include: Working directly with our VIP clients to tackle a diverse and unpredictable range of challenges. Providing technical support by phone, email, chat, and (as needed) in person. Working on state of the art, high-end, cutting-edge, technical improvement projects for client VIPs. Being available, flexible, and on-call to client VIPs with regular after-hours and/or weekend work. Being able to work with a team to solve difficult problems. Creating and maintaining technical documentation. Compensation, benefits, and perks: Above-market base salary for excellent technical and communication skills. 95% coverage for medical/dental/vision premiums and more. 401k with employer match.
...Requisition No:844691 Agency: Florida Fish and Wildlife Conservation Commission Working Title: FISH/WILDLIFE TECHNICIAN - 77072749Pay Plan: Career Service Position Number:77072749 Salary: $1,346.15 biweekly + benefits Posting Closing Date: 06/20/202...
...will help you become the best you can be, were glad you found McKim & Creed. What To Expect Day-to-day Provides technical and design services in support of power distribution, lighting, fire alarm, and telecommunication systems for design projects as part of a...
...Job Description Job Description Onsite Project Manager - Roofing Location: Milford, CT (On-Site) About Us JP Carroll Roofing is a growing residential roofing company that recently expanded to the Milford/Fairfield CT area. We operate in a fast-paced, startup-like...
...experienced Cardiovascular Intensive Care Unit Registered Nurse for an exciting Travel... ...We think your recruiter and your travel healthcare agency should care about you. Our team has... ...since a lot of our team has been working remote since the pandemic), but you are part of...
We Are Hiring Department: Pastoral Spiritual CareSchedule: PRN, as needed on any shiftHospital: Ascension Via Christi, Mercy Regional HospitalLocation: Manhattan, KansasWhat You Will Do Provides religious and spiritual care and counsel for emotional and spiritual distress...