Job Description

General Manager Opportunity – SureStay by Best Western Miles City The SureStay by Best Western Miles City, formerly the Best Western War Bonnet Inn, is a 53-room hotel seeking a General Manager to lead daily operations, improve guest experience, and drive performance. The hotel came under new ownership and management on March 17, 2025. It currently operates as a SureStay by Best Western and will convert back to Best Western in the coming months. Positioned in the heart of Miles City along I-94, the hotel serves a steady mix of business and leisure travelers with demand tied to agriculture, transportation, and energy. Who We’re Looking For This role is a strong fit for: General Managers who want to be part of a growing company with a solid track record. • Front Office Managers, Supervisors, or Assistant General Managers ready to step into a leadership role with a company that develops from within. Responsibilities:

• Lead daily hotel operations to deliver an outstanding guest experience.
• Inspire, support, and guide the team to create a positive and productive work environment.
• Drive revenue growth, control expenses, and improve overall profitability.
• Ensure the hotel meets brand standards and operates at the highest level of quality.
• Monitor financial performance and identify opportunities for improvement.
• Focus on guest satisfaction by addressing feedback and enhancing the overall experience.
• Build strong connections with team members, guests, and the local community.
• Partner with Structure Hospitality to achieve the hotel’s goals and contribute to its success.

Qualifications:

• Experience in hotel management, with roles such as General Manager, Assistant General Manager, Front Office Manager, or Front Office Supervisor.
• Strong leadership skills with the ability to motivate and develop a team.
• A proven track record of driving results in revenue growth, cost management, and guest satisfaction.
• Excellent communication and problem-solving abilities.
• Knowledge of branded hotel standards (experience with Choice Hotels is a plus).
• A hands-on approach and passion for creating exceptional guest experiences.
• Ability to manage budgets, analyze performance metrics, and implement effective strategies.

About Company: Structure Hospitality is a Salt Lake City, Utah-based hotel management company that works with owners and investors to achieve record-breaking hotel performance. Our approach combines strategic operations, close attention to detail, and a team-oriented culture built around the success of our people and team members. We focus on building strong relationships and delivering measurable success through transparency and results. With a growing portfolio of properties, we are dedicated to creating exceptional guest experiences and investing in the development and growth of our team members. When you join Structure Hospitality, you’re joining a company that values its people, prioritizes results, and is committed to your success.

Job Tags

Local area,

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