Hotel General Manager Job at Shri Hotels, Raleigh, NC

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  • Shri Hotels
  • Raleigh, NC

Job Description

As the next general manager of our busy hotel, you’ll have an exciting opportunity to lead our staff and provide our customers with the finest service possible. We need a leader who thrives in presenting new and creative ideas to boost revenue and build good relationships with guests to ensure repeat business. Our ideal applicant is dedicated to providing excellent service and has at least 5 years of hospitality experience, preferably in a hotel management role. As the general manager, you will be in charge of human resource management functions such as interviewing, hiring, training, task assignment, coaching/counseling, and performance management. If you're a proven leader looking for a new challenge, please apply as soon as possible! Responsibilities:

  • Guide the leaders of each hotel department in developing goals, objectives, and a plan of action for achieving them
  • Spearhead and develop an effective marketing strategy to promote the hotel services and other offerings
  • Establish the hotel's reputation for quality by inspecting rooms, public areas, and the surrounding grounds for cleanliness and upkeep
  • Inspire your staff through leadership, vision, and operational strategies that drive financial success by providing exceptional guest service
  • Design a budget that guarantees customer satisfaction and quality of services while keeping expenses controlled and profit margins maximized
  • Facilitate strategic planning, objectives, and a timetable of action for hotel department leaders that meets overall hotel goals
Qualifications:
  • You must have 5 or more years of experience working in the hospitality field
  • Proven customer service experience as a manager; strong guest-focused mentality
  • Previous experience as a hotel manager, assistant manager, or hotel department manager required
  • Demonstrate excellent organizational skills, communication skills, and problem-solving skills
  • This position requires a high school diploma or equivalent GED; degree in hospitality or related field of study preferred
  • Must be Marriott Qualified and have Marriott GM Experience
About Company: Shri Hotels is a leading hotel ownership, development, and management company, dedicated to providing superior guest services and experiences across its portfolio of properties. Shri Hotels proudly owns and operates over 450 hotel rooms, showcasing a versatile selection of select-service properties located throughout the Southeastern United States. Our portfolio features a diverse range of assets across renowned brands such as Marriott, IHG, Choice, and Wyndham, reflecting our commitment to quality and excellence in the hospitality industry.

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