Hotel Assistant Manager Job at Crowne Plaza Baton Rouge, Baton Rouge, LA

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  • Crowne Plaza Baton Rouge
  • Baton Rouge, LA

Job Description

We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations, and assume the GM responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services. Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 3 years of management experience in the hospitality industry, and a bachelor's degree in hospitality management is strongly preferred. Apply today if this sounds like an exciting new opportunity for you! Responsibilities:

  • Create the yearly hotel budget in collaboration with the general manager and department heads, and assess and adjust performance throughout the year to stay profitable
  • Manage compliance with company or brand established policies and procedures and any local, state, and federal laws and regulations
  • Assist general manager in the day-to-day operation of the hotel in maintaining all standards of guest service
  • Propose adjustments that will increase hotel profitability by assessing department performance and identifying issue areas
  • Deliver support to the human resources department to help them improve turnover management, employee motivation, and staff growth and retention
Qualifications:
  • You must have 3 or more years of experience working in the hospitality field
  • This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree
  • Possess excellent organizational skills, communication skills, and problem-solving skills
  • You must have previous experience in a manager role overseeing a team, preferably in a hospitality role
  • Must have a strong focus on putting the guest first with exceptional customer service experience
About Company: We offer an appealing atmosphere and welcome a wide variety of guests from many different backgrounds. From business travelers to sports enthusiasts and conference attendees, our guests have a range of reasons to travel to Baton Rouge. We strive to give each of them a positive impression, starting with their interactions with associates of our hotel.

Job Tags

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