Company: Associated Physicians Group
Department: Patient Support Services
Location: Remote U.S. Based
Employment Type: Full-Time or Part-Time
Schedule: Flexible Hours (including evenings/weekends if preferred)
Associated Physicians Group is seeking compassionate, detail-oriented individuals to join our Patient Support Team as Remote Healthcare Customer Service Representatives. This role offers the flexibility to create a work schedule that fits your life whether you're an early bird, a night owl, or managing other responsibilities. You'll help patients navigate their care journey, schedule appointments, understand their benefits, and resolve billing inquiries from the comfort of your home.
Answer inbound calls, emails, and chats from patients regarding appointments, insurance, billing, and general inquiries.
Schedule and reschedule patient appointments using our electronic medical record (EMR) system.
Verify insurance information and assist with pre-authorizations when necessary.
Handle patient billing inquiries and guide them through payment options.
Escalate complex concerns to the appropriate departments while maintaining a warm and professional tone.
Ensure all patient data is handled in accordance with HIPAA standards.
Maintain accurate documentation of interactions in real time.
High School Diploma or GED required.
1+ year experience in a healthcare customer service or administrative support role.
Proficiency in EMR platforms (e.g., Epic, AthenaHealth, Cerner) is preferred.
Strong communication and problem-solving skills.
Ability to work independently and stay organized in a remote setting.
Reliable internet and a quiet home workspace.
Choice of 4, 6, or 8-hour shifts
Option to work weekends, evenings, or split shifts
Minimum commitment: 20 hours per week
Competitive hourly pay: $18$25/hr based on experience and availability
Medical, dental, and vision benefits (for eligible employees)
Paid training and continuing education opportunities
401(k) with company match (for eligible employees)
Work-from-home stipend
Supportive and inclusive team environment
APG is a privately owned medical practice with over 25 years of service in the Metro East St. Louis area. They offer a collaborative environment with a focus on work-life balance and professional development. APG provides a comprehensive approach to patient care, integrating services such as primary care, physical therapy, and interventional joint and spine care .
...Non-CDL Driver Openings Job Details: Non-CDL Position in Perth Amboy Lifting 50+lbs. Medical Card Clean Motor Vehicle report. Shuttle Drivers. Pay:~ Non-CDL - $19/Hour Call Jessica Vaquero @ (***) ***-**** or Email ****@*****.***...
...Nationwide Therapy Group is seeking a travel nurse RN Clinical Nurse Coordinator for a travel nursing job in Truth Or Consequences, New... ...with tax-free stipend amount to be determined. Posted job title: RN:MDS Coordinator,07:00:00-15:00:00 About Nationwide Therapy Group...
...room checks, and emergency response. Collaborate with researchers to design and execute studies, including diet formulation and biologics preparation. Analyze experimental results and contribute to team discussions and project advancement. Maintain detailed...
...manufacturing facility in Taneytown, MD. The candidate should be proficient in the set-up and operation of manual lathes, with exposure to CNC. The ideal candidate will have extensive knowledge of the general manufacturing environment to include, able to work safely, able to...
...Medical Foundation CAD**Position Overview:**Provides clinical and administrative direction to personnel and activities of Pediatric Urgent Care clinics associated with providing quality patient care. Assists in the management and integration of the activities and resources...