Corporate Events Manager Job at Potawatomi Casino Hotel, Milwaukee, WI

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  • Potawatomi Casino Hotel
  • Milwaukee, WI

Job Description

Pay based on experience | Requires flexibility to work various shifts

In this fast-paced, high-energy environment where great guest service is essential, how do we ensure we create entertaining custom events for our guests and our team members are engaged with the company’s Mission, Vision, Values? As the Corporate Events Manager, you will have a genuine passion for guest service, top-notch planning and organizational skills, the ability to develop creative, exciting and engaging events and have the ability to work well in a team. While carrying out the job duties listed below, you will contribute to our continued success by demonstrating unsurpassed guest service, a high level of integrity and ethical standards, and personal and professional dedication to our mission, vision, and values.

Principal Duties and Responsibilities (*Essential Functions)

  1. Design custom theming for property-wide events including promotions, holidays celebrating different cultures, as well as city events in order to create an exciting atmosphere.
  2. *Oversee, implement, and develop exciting company engagement events including pop-up events, to support a strong company culture.
  3. *Ensure successful execution of each event from conception to clean up, including but not limited to communicating with all departments necessary for facilitating the event, creating the activity agenda, and managing people that are assigned to facilitate the event.
  4. *Obtain, confirm, and manage all event-related details and information to include, but not limited to, meeting event specifications, audio visual needs, technical needs, internal communications, marketing and social media promotion, event space settings, and food/beverage requirements for the event are planned in advance and approved, ensuring deadlines are met.
  5. *Continued collaboration and review with stakeholders. Organize and distribute all event details, agendas, event orders, and floorplans, to all stakeholders accurately and on time. Maintain complete knowledge of the event dates, times, locations, amount of people, budgets, and other working aspects of the events.
  6. *Initiate and follow up on billing procedures to ensure deposits and payments, are made within acceptable timeframes.
  7. *Work closely with other departments, including but not limited to Banquets, Marketing, Food and Beverage, Information Technology, Human Resources and other affected departments to ensure accurate and timely communication, synergy and collaboration.
  8. *Ensure the event space meets expected standards for cleanliness and diagram specifications.
  9. *Perform general office duties to include but not limited to the orders for vendors, supplies and equipment, conduct supply inventory, perform basic recordkeeping and schedule and maintain Outlook calendars, copy, file and retrieve documents, records and reports, as needed.
  10. *Assist management with providing any information or supplies needed to ensure events run properly.
  11. *Prepare, draft and edit reports, memos, letters, invoices and other documents and databases as assigned.
  12. Perform job duties in full compliance with departmental internal controls, policies, procedures, and regulations.
  13. Perform other duties as assigned.

Job Qualifications

  1. Bachelors Degree in Event Management and Planning, Media, Hospitality Management, Communication, Business or related field.
  2. Three (3) to five (5) years of experience working with large-scale themed event planning in the hospitality, gaming, banquet or food service industry required.
  3. Experience working with complex trade show execution, corporate events, highly themed fund raisers or galas.
  4. Certification in one or more of the following are preferred: Certified Events Planning Specialist (CEPS), Certified Professional of Catering and Events (CPCE), Certified Meeting Professional (CMP), or membership in the National Association for Catering and Events (NACE).
  5. Office skills must include the ability to use standard office equipment and the ability to demonstrate basic Microsoft Excel, Word and PowerPoint skills. Delphi and micros software knowledge preferred.
  6. The ability to use strong organization skills and attention to detail to accurately handle multiple job duties and projects in a fast-paced environment.
  7. The ability to maintain discretion in handling confidential information.
  8. The ability to read and interpret written instructions and diagrams.
  9. The ability to interact with guests and team members professionally.
  10. The ability to work irregular hours and extended shifts including late nights, early mornings, weekends, and holidays.
  11. While performing the duties of this job, the team member must be able to talk, hear, stand, sit, walk, climb, balance, stoop, kneel, crouch, and move freely throughout the office and property. The team member is frequently required to use hands to handle or feel objects, tools, or controls, and reach with hands and arms. The team member must be able to operate a personal computer. The team member is required to lift, carry, push, pull, or move objects up to 25 pounds on a regular basis and up to 50 pounds occasionally, with assistance. Team member must wear all required Personal Protective Equipment (PPE) while performing job duties. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Working Conditions

The noise level in the work environment is usually moderate to loud. When on the casino floor the noise level increases. The facility is not smoke free.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all qualifications, responsibilities, duties and skills required.

Job Tags

Holiday work, Shift work, Night shift, Weekend work, Early shift,

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